Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page.

How It Works:

Step 1: Call us at (858) 952-1212 and describe the nature of your problem or submit your question to our Helpdesk System.

Step 2: Download and save a small virus-free plug-in which will connect you to a member of our support team. Run the downloaded file when you are ready to begin screen sharing.

Step 3: Our support representative will chat with you online or on the phone to obtain the details of the problem.

Step 4: With your permission, our support representative can view your screen and share control of your mouse and keyboard.

Step 5: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.